The ISO 9001 Standard is one of the models of management of the organization's activities to ensure its effectiveness.
The ISO 9001 requirements are general in nature and do not provide uniformity of the structure of quality management systems or uniformity of the documentation, as they are applicable to the activities of any organization, regardless of the type, size and production (services provided).
The text of ISO 9001 does not contain requirements for other management systems (environmental management, safety and labor protection, financial management), but allows an organization to integrate its quality management system with the relevant requirements of the overall management system.
The application of ISO 9001 approaches in the enterprise management system helps to solve many internal and external issues:
The internal results that an organization gains from the introduction of a quality management system directly depends on the efforts that it is making to improve its performance. The organization gets the external benefits having certified its quality control system by an independent certification body.
The basis of standards for quality management system is the formation of eight principles:
Family of International Standards ISO 9000:
In Ukraine, the standards of DSTU ISO 9000: 2007, DSTU ISO 9001-2001 and DSTU ISO 9001: 2009, DSTU ISO 9004-2001 are accepted as national, by identical translation of international standards.